Powerful Patient Communication at Scale

An informed patient is a prepared patient



Upper Endoscopy

Hemorrhoid Banding




Upper Endoscopy

Hemorrhoid Banding

Studies show the impact of reinforced
education by telephone or short message
service (SMS) leads to:


Reduction in same- day cancellations 1


Reduction in no- shows 2

End-to-end patient engagement platform made for the enterprise.

Automate patient engagement so
you can focus on patient care

By automatically triggering the right communication at the right time, Creda Health's Patient
Engagement Platform guides your patients through a premium care experience.

Let us transform the way you interact with and
educate your patients


Creda Health's Patient Engagement Platform effectively reduces patient anxiety and improves preparedness through education.

- Clinic Admin


Lack of Awareness Impact on
Delays and Cancellation

Apprx. 30% of patient no- shows cost the healthcare industry $150 billion a year

No-shows and late cancellations can have a greater impact on GI practices than in other medical specialties due to the prep time required for the GI procedures. For a primary care physician, each missed appointment equals roughly $150-$200 in lost revenue. For surgeons, this is closer to $500.

Do your patients have
questions about their procedures?

Our educational materials that explain their GI condition and how it can be managed. Well informed patient can significantly reduce your costs due to last minute cancellations. We aim for easing the process involved in prepping & to achieve a successful procedure.

Case Study

The “Center for Advanced GI” is a Group Gastroenterology Practice in Central Florida specializing in
Gastrointestinal Diseases and liver disease.

The clinic provides GI Consultations, and Diagnostic Procedures for the Upper and Lower Gastrointestinal
Tract and the liver, such as Colonoscopy, Colon Screening, Upper Endoscopy, Capsule Endoscopy, Destruction of
Internal Hemorrhoids, and Liver Biopsy.


Jan & Feb Average Procedures Done - 740
Total SMS sent - 6777
Calls made - 180
SMS Success Rate - over 94%


Outreach % (SMS + VM)

Adherences/Patient Turn Around

0-2 days cancellations reduced


At Creda, we are changing patient-centered care outside of traditional settings by empowering your patients with the right information at the right time. We provide patient friendly and timely instructions and reminders.

Our Ready to Implement Engagement Modules


We worked hard to fill the gaps in your healthcare landscape.

90% Rattings


90% of patients surveyed said they
were pleased with our educational emails
about their procedure.


90% of clinic staff surveyed said they were pleased
with the patient turnaround and
their preparedness.

Here's what we do:

1. Communicate what to do every day from a few days to a week prior to the procedure
up until the day of the procedure.
2. What to expect a few days after the procedure and when to call your doctor
after the procedure.

90% of patients surveyed said they
were pleased with our educational emails
about their procedure.


Contact Detail

+1 (617) 834 2025