Reduction in same- day cancellations 1
Reduction in no- shows 2
Our educational materials that explain their GI condition and how it can be managed. Well informed patient can significantly reduce your costs due to last minute cancellations. We aim for easing the process involved in prepping & to achieve a successful procedure.
Case
The “Center for Advanced GI” is a Group Gastroenterology Practice in Central Florida specializing in
Gastrointestinal Diseases and liver disease.
The clinic provides GI Consultations, and Diagnostic Procedures for the Upper and Lower Gastrointestinal
Tract and the liver, such as Colonoscopy, Colon Screening, Upper Endoscopy, Capsule Endoscopy, Destruction of
Internal Hemorrhoids, and Liver Biopsy.
.
Outreach % (SMS + VM)
Adherences/Patient Turn Around
0-2 days cancellations reduced
90% Rattings
90% of patients surveyed said they
were pleased with our educational emails
about their procedure.
90% of clinic staff surveyed said they were pleased
with the patient turnaround and
their preparedness.
1. Communicate what to do every day from a few days to a week prior to the procedure
up until the day of the procedure.
2. What to expect a few days after the procedure and when to call your doctor
after the procedure.
90% of patients surveyed said they
were pleased with our educational emails
about their procedure.